ABOUT eAfricaTOURS

Find out more about your South African Bus Hire Services and Coach Hire Partner.

At eAfricaTOURS we understand the financial implications of Luxury Bus Rental or Semi - Luxury Coach Hire. It is with this in mind that eAfricaTOURS always strives to provide the most suitable coach and bus travel solution without compromising quality and your specific needs.

Domestic and International Guests as well as Conference and Event Organizers can also draw on eAfricaTOURS’ experience through our broad network of Partners, strategic planning skills, and the ability to provide ongoing administrative support to ensure a worry-free and enjoyable experience.

OUR CORE VALUES

eAfricaTOURS has been established on the following core values which includes: superior customer service, integrity, teamwork, honest communication, attention to detail, commitment, reliability and enthusiasm. We believe in building strong relationships, and treating our Clients as family. We live out these values through our Staff, our brands and our innovative service delivery.

TRAVEL IS OUR BUSINESS

Whether it’s sightseeing tours, wildlife safaris, school cultural tours or sports tours or any type of MICE Event such as local or international business meetings, international conferences or corporate events, eAfricaTOURS has the experience and necessary know - how to implement and render the quality service that our Guests and Clients require for a successful and memorable stay in South Africa.

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PROFESSIONAL AND EXPERIENCED STAFF

Our dedicated Staff bring with them valuable experience, that their careers have presented to them over the years. Our Staff and Management Team have been directly involved in most of our country’s glamourous, memorable and most exciting events including ad-hoc luxury bus and minivan hire services for over the past decade, which includes but not limited to:

  • Peace Boat Cape Town, South Africa
  • J&B Met in Association with Grand West Casino
  • Standard Bank Cricket PRO 20 Series 2009 in Association with Grand West Casino
  • SANZAR: Super 14 Rugby (Seasons 2008 & 2009)
  • FIFA 2010 World Cup South Africa
  • Ajax Cape Town League and Tournament Fixtures
  • FIGO Conference Cape Town 2009
  • British Council Youth Conference Cape Town June 2009
  • IPL Cricket 2009 South Africa
  • FIFA Confederations Cup June 2009
  • Adidas International Training Program from Atlanta, Georgia, USA Nov/Dec 2009 in Association with Ajax Cape Town
OUR PEOPLE

We continue to build strong relationships with tour operators and form alliances with other travel and tour service providers. Our ongoing product development strategies and innovative thinking, streamlines the entire sales process for our Consultants to maximize the value of your luxury coach rental tour holiday or bus charter trip.

At eAfricaTOURS we treat and regard our Clients as family. We take pride in transcending the expectations of our Clients, Colleagues and Service Providers. We set measurable yet ambitious goals for our businesses and our staff, and continually seek to meet these goals and objectives.

The customer service satisfaction benchmark is an important aspect for us, because for every opportunity that we receive, we desire to improve this benchmark.

SERVICE EXCELLENCE AND SUCCESS FACTOR

We will always strive to be seen as an excellent world class coach and bus hire management company who prides itself on excellence and efficiency in South Africa. We deliver a high quality, flexible and personalized service to our Clients and Guests by offering a standardized vehicle fleet. Safety of our Clients is of utmost importance. For further peace of mind:

  • All vehicles will hold valid Road Transport Permits authorizing the conveyance of passengers legally on contracted routes of our Client
  • All Drivers will have valid drivers licenses, and they will be in possession of valid Public Driving Permits (PrDP)
  • All Drivers will be medically fit to drive and they will adhere to all traffic regulations and laws
  • All Drivers will be neatly dressed while on tour
  • All vehicles are adequately insured for comprehensive and 3rd party damages
  • All vehicles will always arrive at pick up point(s) at least 30 minutes prior to appointed pick up time

The breadth of distribution networking provides us with a platform of excellent service standards when making South African bus hire and luxury coach rental services available to our Clients.

WE DELIVER THIS BY
  • Developing high-quality solutions, strongly divergent bus transport hire options and service standards with our affiliated Service Providers
  • Effectively utilizing the benefits of global marketing to make available the truly South African Experience to all Nations and Nationalities
  • Growing and expanding our unique network of strategic tour operator Partners, enabling international and domestic Guests to have access to coach rental and minivan bus hire and tours that are attractive to them
OUR STRENGTHS
  • Our Management Team has over 37 years invaluable collective experience in the South African Tourism, bus hire and Project Management sectors
  • We live out the “Customer is King” approach and treat our Clients as Family
  • We have efficient distribution channels through optimal utilization of technology
  • We enjoy an extensive high quality network of service providers
  • We offer strongly differentiated bus rental options and flexible coach hire rates
  • We continually revisit our business processes and reengineer it further, to streamline Staff workflow through innovative solutions
  • We are detail orientated and leaving nothing to chance
OUR BUSINESS ETHOS

At eAfricaTOURS we believe that luxury coach hire, semi luxury bus hire and minibus hire for tours in South Africa should not be a frustrating experience. We do our utmost to present to our Guests and Clients, the myriad of Coach and Bus options, which suits their needs and budget. In order to provide this eAfricaTOURS has affiliated itself with reputable service providers.

This combination of bus services in South Africa simply means that we can offer our Clients a vast variety of transport options and value added services. With this many options available, you will find the best possible quality value for money rates with great flexibility to suit your requirements, any time during the year.

Our integrity and promise is your reward.